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User support

Available and responsive customer service

Are you experiencing problems using Coffreo tools? Our teams are here to help! Get in touch with them now.


Human-sized customer services

No automatic emails. All requests are dealt with in less than 4 hours and, if necessary, we will call you directly.

Multilingual support

We answer your questions in French, German, English…

24/7 employee support

All employees with a Coffreo vault can contact us 24/7.

Weekday business support

For employment agencies, employers and user companies, our teams are here to help Monday to Friday, 8:00 a.m. to 6:30 p.m.

“I couldn’t be happier with Coffreo’s employee support. I had problems accessing my vault so I filled in the support request form. They contacted me within the hour and sorted my problem out immediately!”

Marjorie, 38, Nurse

“I needed to find my payslips from a former employer but I no longer use the email address I had when I first signed up to Coffreo. I submitted a request online. Support answered by questions really quickly and sorted my problem out in no time at all. It was really simple.”

Mickael, 30, Driver