User support
Available and responsive customer service
Are you experiencing problems using Coffreo tools? Our teams are here to help! Get in touch with them now.
Benefits
Human-sized customer services
No automatic emails. All requests are dealt with in less than 4 hours and, if necessary, we will call you directly.
Multilingual support
We answer your questions in French, German, English…
24/7 employee support
All employees with a Coffreo vault can contact us 24/7.
Weekday business support
For employment agencies, employers and user companies, our teams are here to help Monday to Friday, 8:00 a.m. to 6:30 p.m.
“I couldn’t be happier with Coffreo’s employee support. I had problems accessing my vault so I filled in the support request form. They contacted me within the hour and sorted my problem out immediately!”
“I needed to find my payslips from a former employer but I no longer use the email address I had when I first signed up to Coffreo. I submitted a request online. Support answered by questions really quickly and sorted my problem out in no time at all. It was really simple.”
